Client Feedback Form

This feedback form has been created to ensure Wrybill Birding Tours, NZ provides the best service to our birding clients.  We would very much appreciate your input in helping us to carry this out.  Information contained in the returned form will not be used in any way, other than to help us better serve our clients.

 Thank you for choosing Wrybill Birding Tours, NZ and for completing this form.

All questions marked * must be answered in order for the form to be submitted.

*How did you find out about Wrybill Birding Tours, NZ? (Possible to select multiple if that applies)

*Response to your initial enquiry was...

*Responses and communications contained the relevant information requested, and information documents supplied were clear and helpful?

*Responses gave the impression of a professional business?

*Did you visit our website?

*Did the design layout appeal to you?

*Were you able to find the information you needed easily?

*Do you have any suggestions for improvement?

*Guides were punctual and professional at all times?

*Guides were conscious of health and safety at all times?

*Guides consulted with the client/s about changes to the itinerary? (if there were any)

*Guides made you feel like it was ‘Your’ trip and you were important?

*Guides were capable birders and able to show you what you wanted to see (within reason)?

*Guides were patient and able to direct client/s quickly and easily to birds in view?

*Guides were able to answer questions on New Zealand birds and birding in general?

*The vehicle/boat used was comfortable and suitable for the tour undertaken?

*Were the distances travelled each day what you expected?

*Guides conduct whilst driving was sensible and clients felt safe at all times?

*The level of accommodation was what you expected?

*If no, were you given the opportunity to make changes to accommodation along the way?

*Was the tour value for money?

*How did you find New Zealand day-to-day prices (food, fuel, accommodation)?

*Do you feel comfortable recommending Wrybill Birding Tours, NZ to other birders?

*Would you like to write an endorsement for our website?

If you enjoyed travelling New Zealand with us, and seeing our fantastic birdlife, please recommend Wrybill Birding Tours, NZ to other birders! There is no better way to say thank you to us, than to tell other birders about what a great time you had with us!

We also have a TripAdvisor profile and you can post feedback and testimonials there.